Iberia Help Extended Version
Iberia is Spain's largest air transport group and the 3rd largest in Europe. It's also the leading airline on routes between Europe and Latin America, with the most flights and destinations. They've had a knowledge base for some time but have been exploring how to further engage and provide the best online experience possible. They realize that the first impression is critical, so they enlisted Ibenta, our Semantic Search partner, and CodeBaby to provide the most advanced interactive, avatar knowledge base experience on the market.