Colorado Springs, Colo. (November 5, 2014) –– CodeBaby, a leading interactive virtual assistant (IVA) and consumer engagement company, today received the Best Interactive Site Award from the eHealthcare Strategies and Trends Leadership Awards at the Healthcare Internet Conference (HCIC) in Scottsdale, Arizona.
“We are pleased to present the Best Interactive Site Award to CodeBaby for their vision and execution of interactive features and technologies to engage and educate the healthcare consumer,” says Mark Gothberg, Chairman of the eHealthcare Leadership Awards. “The intelligent virtual assistant plays a crucial role in consumer confidence, which is foundational for the business success of healthcare companies providing their services.”
Judging for the Best Interactive Site Award focused on the site’s interactive features and technologies. The intelligent virtual assistant (IVA), also sometimes referred to in the industry as an avatar, is a personal assistant providing education, navigation, advice and support for taking action. The IVA can be any person or personality, speak any language and be available twenty-four hours a day, seven days a week.
“In an industry that is in a constant state of change for the foreseeable future, it is clear that engaging and educating consumers and customers is critical to a company’s success,” says Dennis McGuire, CEO of CodeBaby. “It’s through this interactivity that consumers gain reassurance about their choices, and build trust in the companies they do business with. CodeBaby’s mission is to help companies position themselves in the best way possible to gain customer interest, trust, and ultimately their business.”
This award, along with several previous awards for innovation, signals CodeBaby’s business value. More importantly, the success of CodeBaby’s customers is the true indication of the significant benefit of CodeBaby’s inventive, interactive solution.
About CodeBaby: CodeBaby is a global customer engagement and leading intelligent virtual assistant (IVA) technology provider founded in 2001 by two Canadian physicians turned gaming entrepreneurs (former CEOs of Bioware and executives of Electronic Arts). Leveraging emotional engagement and gaming expertise, CodeBaby’s solutions drive engagement and retention for Fortune 500 customers within healthcare, financials, banking, and eCommerce. CodeBaby was recently named a 2013 IHC Superstar Award Winner for providing innovative solutions in healthcare consumerism and benefits enrollment. Visit our website: http://www.codebaby.com or follow us on Twitter: @CodeBaby
About the Author
Katherine has 25 years in high-tech marketing, product management and corporate communications. She is a gadget-girl, which is one of the reasons she is passionate about connecting people with innovative solutions and technology that solve real problems. Her objective at CodeBaby is to help businesses increase conversions and build lasting loyalty by putting their customer/consumer in control of their user experience. Connect with Katherine on LinkedIn and Twitter!Follow on Google Plus Follow on Twitter More Content by Katherine Wells