CodeBaby Touts Innovation @ IRCE, Chicago: Showcase Industry’s Premier Virtual Assistant Solution, CIVA
Visit CodeBaby booth #100 to learn how to engage your customer and bring websites to life
COLORADO SPRINGS, Colo. – (June 5, 2012) – CodeBaby, an Internet software company which makes it easy to implement state-of-the-art interactive digital characters that improve conversions and user experiences on websites, is excited to be part of IRCE Chicago. During Internet Retailer’s Conference and Exhibition, company team members, including CEO Dennis McGuire, will be introducing attendees to the many benefits of website visitor engagement with CodeBaby’s technology @booth #100.
CodeBaby’s CIVA (CodeBaby Intelligent Virtual Assistant) technology artfully guides customers throughout the online experience while decreasing abandonment rates and increasing conversions Additionally, CIVA mitigates contact center calls by improving self-service rates with FAQ and natural language search assistance, but if necessary can always recommend live chat or a call to customer service.
“CodeBaby’s team looks forward to showing IRCE attendees how our solutions can attract and retain customers, generate sales and optimize outcomes.” said CodeBaby CEO, Dennis McGuire. “We are especially pleased to introduce our dynamic virtual assistant solution, CIVA to the IRCE community.”
Additionally, CodeBaby customized characters and “Conversations” drive website engagement, as well as answer questions tailored to visitors’ unique needs. Each character and Conversation meets a client’s call to action goals such as: add-to-cart, free trial sign-up, product education / selection, customer service, product up-sell and lead capture. All aspects of launching a CodeBaby character are managed internally by:
- Cutting edge, 3D artists who can precisely customize character designs to match brand, product, or corporate personality.
- Veteran writers that develop targeted character personas and conversation scripts that create emotional connections with website users
- Strategic services team that delivers unmatched customer support & account management
- A split test metrics system designed to prove value for each client investment
- Technical support and world-class hosting and content delivery infrastructures
CodeBaby solutions are used throughout many industries; including retail, higher education, healthcare, financial services, outdoor recreation, law enforcement, non-profit and web services.
CodeBaby is a privately held Internet software company whose leading-edge technology provides high-quality, realistic digital character conversations that engage online customers to optimize results. These customized and interactive conversations create value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / up-sell, customer service, online learning, and other web tasks. For more information: http://www.codebaby.com