Colorado Springs, Colo. April 25, 2013 – CodeBaby, a leading intelligent virtual assistant (IVA) technology provider for the benefits and health insurance enrollment industries, is excited to announce its CEO Dennis McGuire will present at the Benefitfocus One Place Event, May 2, 2013 from 1:30-2:15 PM EST in Charleston, South Carolina.
One Place is the premier, annual event that brings together leading healthcare, benefits and technology experts from around the United States.
This represents the second year McGuire will address this prestigious audience. Dennis McGuire will present: 5th Generation Intelligent Virtual Assistants and Beyond: Transforming the Consumer Experience to an estimated audience of over 200 attendees. His talk will discuss how intelligent virtual assistants (IVA) are transforming the online consumer experience. Additionally, during the presentation, show attendees will learn:
- Current and future technological capabilities
- Engagement strategies for the entire customer lifecycle
- How mobile usage and devices affect IVA user experience design
“It is my sincere pleasure to present to the One Place audience,” said Dennis McGuire, CEO CodeBaby.” “It is my hope attendees will exit my presentation with a better understanding on how intelligent virtual assistants can impact customers within the benefits enrollment marketplace.”
Additionally, Codebaby’s executive team will be on hand to demonstrate and introduce show attendees to its leading CIVA Benefits Advisor solution throughout the conference.
CIVA benefits advisor offers guidance and self-service options that empower consumers to make better decisions about benefits selection. It blends 5th generation virtual assistants with web APIs to create engaging, rich online experiences. Usage benefits include:
- Increases enrollment rates
- Lowers operating costs
- Deflects plan center calls
CodeBaby is a leading intelligent virtual assistant (IVA) technology provider offering self-service and customer engagement solutions that enable the benefits and health insurance enrollment industries to increase online customer engagement, drive conversion objectives, and improve online self-service. Its benefits advisor solution, based in the cloud, guides and engages consumers and employees towards decisions on health exchanges and benefits platforms using a combination of interactive web elements, decision support tools, and emotionally expressive 3D intelligent virtual assistants. The technology improves education and service while improving operational support such as calls to customer service and inaccuracy on forms, all with the flexibility of multilingual options. Its many additional CIVA solutions create tremendous value for a rapidly growing number of industries, Fortune 1000 companies as well as mid-sized clients. Visit our website: www.codebaby.com or follow us on Twitter.
About Benefitfocus One Place:
Benefitfocus One Place is the premier, annual event that brings together leading healthcare, benefits and technology experts from around the country. This three-day event is comprised of interactive workshops, exciting guest speakers, entertaining evening events and countless networking opportunities. At One Place, industry specialists share the latest in healthcare and benefits, and inspire attendees to explore new technology, strategies and tactics. One Place attendees leave the event with meaningful information about emerging trends and the tools that are helping companies create a better way to manage benefits.