Website Magazine recently published an article, “3 Emerging Customer Service Solutions to Consider,” focused on enhancing online support for website visitors.
The proposed solutions featured CodeBaby’s Intelligent Virtual Assistants’ conversion driven dialog boxes, as well as Touchcommerce’s TouchChat solution and Inside’s online merchants.
The article also cited LivePerson’s Connecting with Customers survey which announced that an astonishing “83 percent of online users admit that they need some form of support during their online journey.”
CodeBaby solutions specialize in upgrading the customer experience during website visits. “In fact, the virtual assistant has the ability to leverage features that educate and entertain visitors, such as conversion driven dialogue boxes and interactive props.”
Read the full article here.