Colorado Springs Health Partners Chooses CodeBaby to Enhance the Patient Portal Experience

July 17, 2014 Katherine Wells


Colorado Springs Health Partners Chooses CodeBaby to Enhance the Patient Portal Experience

CodeBaby’s solutions expected to drive patient engagement and Meaningful Use objectives

Colorado Springs, Colo. (May 20, 2014) –– CodeBaby, a leading customer engagement and self-service company, today announced that it has contracted with Colorado Springs Health Partners (CSHP) to provide guided health management and new online self-service capabilities for their patients while helping them achieve the Center for Medicare and Medicaid Services Meaningful Use objectives.

In an industry that must keep up with the constant stream of new and changing regulations, CSHP has set their sights on providing well coordinated, outcome-driven patient care in the midst of industry upheaval.

“We are passionate about ensuring our patients have easier access to manage their personal information, refill prescriptions, and schedule appointments with their providers,” said Lynne Jones, Director of Business Development and Marketing for CSHP. “We anticipate that CodeBaby’s engagement solution will give our patients expanded options, convenient access, and ultimately a better online experience in addition to helping us achieve Meaningful Use objectives.”

Providers are on the front line of patient education and engagement. CodeBaby’s customer engagement solutions, which include intelligent virtual assistants (IVA), create informative, highly productive experiences that aim to increase patient adherence and satisfaction while reducing operational costs.

“Providers are investing an enormous amount of money, time, and effort into electronic health care solutions to make information access easier,” says Dennis McGuire, CEO of CodeBaby. “We help enhance patient education and engagement so the patient gets fast, tangible value from the portals. This has the side benefit of helping providers such as CSHP meet the requirements of Meaningful Use.”

About CodeBaby: CodeBaby is a global customer engagement and leading intelligent virtual assistant (IVA) technology provider founded in 2001 by two Canadian physicians turned gaming entrepreneurs (former CEOs of Bioware and executives of Electronic Arts). Leveraging emotional engagement and gaming expertise, CodeBaby’s solutions drive engagement and retention for Fortune 500 customers within healthcare, financials, banking, and eCommerce. CodeBaby was recently named a 2013 IHC Superstar Award Winner for providing innovative solutions in healthcare consumerism and benefits enrollment. Visit our website: http://www.codebaby.comor follow us on Twitter: @CodeBaby

About Colorado Springs Health Partners, PC: Colorado Springs Health Partners, PC is one of the largest multi-specialty practices in the state. CSHP is proud to continue offering quality health care to residents of the Pikes Peak region through its 130+ providers in 11 practice locations including a recently new Woodland Park location and a move to the Roundhouse building on Colorado Springs’ west side this past March. Committed to a coordinated, integrated system of care, CSHP offers primary care and full service diagnostics, ambulatory surgery services, urgent care, hospitalist medicine, health management, a sleep center and more than 20 medical specialties. More information can be found at


Contact: Katherine Wells
CodeBaby Corp.
719.387.8358 x118

CSHP Contact:  Lynne Jones


About the Author

Katherine Wells

Katherine has 25 years in high-tech marketing, product management and corporate communications. She is a gadget-girl, which is one of the reasons she is passionate about connecting people with innovative solutions and technology that solve real problems. Her objective at CodeBaby is to help businesses increase conversions and build lasting loyalty by putting their customer/consumer in control of their user experience. Connect with Katherine on LinkedIn and Twitter!

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