CodeBaby Virtual Assistant Optimizes Web Self-Service Experience

October 16, 2012

On average, today’s consumer has a total of 13 credit obligations totaling an average of $15, 799 per household. (Source: myfico.com) These include credit cards such as department store charge cards, gas cards, bank cards and installment loans (auto loans, mortgage loans, student loans, etc.)

Not surprisingly, according to CreditCards.com research, 81% of people say they are very or somewhat unlikely to talk openly about the amount of owed credit card debt.

Today, people are bombarded with pessimistic financial news. With lack of optimism, some are unable to see the light at the end of the tunnel. To top it all off, finances and credit issues are a very private matter usually not discussed openly, leaving people feeling helpless.

Luckily, there are reasonable solutions available at little to no cost.

Being in a financial hardship or simply wanting to improve your credit score can be resolved with initiative and privacy. ImpactMyCredit is one innovative company helping people improve their reports and ratings. After visiting their website, a simple, trusted recovery service was presented as a way to fix credit reporting issues.

There seems to be a lot of credit fixers or debt eliminators. More times than not, they appear to be a scam. But unlike these suspect companies, ImpactMyCredit provides people with valuable, trusted services to improve their credit with several important benefits:

  • Privacy
  • Personalization
  • Quick turn-around on credit report changes
  • Valid Sponsors
  • Top Tier Customer Experience
  • Virtual Assistant enhanced enrollment

So you might be asking yourself “So what exactly does ImpactMyCredit do?” and “How can they improve my credit?” According to ImpactMyCredit’s website they will do considerably more than dispute obvious derogatory items on your report. They have skilled counselors that analyze your credit reports, and then determine the best possible plan for maximum results. They draft unique and individual letters to the credit reporting agencies, or to the creditors, collections agencies, or courthouses, depending on your unique and individual needs to remove negative or erroneous information. In some cases, customers can see results in as little to 60 days!

Meredith the virtual agent optimizes the web self-service experience with her welcoming presence and sense of security.

The website has a simple layout allowing you to create a personalized dashboard with the helpful guidance of a CodeBaby Intelligent Virtual Assistant (CIVA) named Meredith. Meredith directs customers through the set up process while answering any questions, thereby increasing visitor enrollment and improving the online experience.

It’s natural for people to be anxious and apprehensive when providing personal information to an unknown company, but with the streamlined process and Meredith on the job, ImpactMyCredit quickly resolves those issues!

Check her out and see how CIVA can contribute to your customers’ experience. 

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