4 Ways Intelligent Virtual Assistants Improve Self Service and the Customer Experience

July 7, 2015 Audrey Dalton


The 4 Ways Intelligent Virtual Assistants Improve Self-Service guide provides an overview of four main capabilities and benefits of using the IVA to engage, optimize, and right-channel. 

About the Author

Audrey Dalton

Audrey holds nearly 10 years of B2B/B2C sales, marketing, and communications experience. She manages the content strategy and development for multimedia campaigns and digital marketing programs at CodeBaby. She also has wistful aspirations to be a globetrotting mega DJ.

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